CareTags allows shippers to create and share a full travel itinerary with your clients via their Pet Wallet account.

A travel itinerary can be created and shared from both the create & edit shipment screens. There are three sections of an itinerary:

1. Origin & destination details
2. Flight(s)
3. Coordinator contact

Here’s what a client sees inside their Pet Wallet account:

Clients can access both shipment updates and the new travel itinerary feature from the home screen of the Pet Wallet app.

The travel itinerary view in the client’s Pet Wallet app, showing origin details.

The travel itinerary view showing destination details.

The travel itinerary view in the client’s Pet Wallet app, showing the Flights and Coordinator sections, with the latter giving the ability to call or email the coordinator assigned to the client’s shipment.

You can add the following origin details:

• Pickup date OR Handoff date
• Pick up time OR Handoff time
• The person you are picking the animals up from (”Pick up from”) OR the person handing the animal over
• The driver/handler picking the pet up (”Pick up by”) — can be a person, company, or both OR the person to whom the client is handing the animal over to
• Pick up address OR Handoff address
• Optional: Boarding details (if occurring on the origin side of the shipment)

The Edit Shipment screen on the Travel Sense dashboard, showing the Origin details tab.