Categories are how Events are organized for easy access by drivers/handlers. You can have a maximum of 6 categories, displayed as “tiles” on the driver/handler update app. You can adjust the name of the category, the associated icon of the category, and all the events that should be grouped under the category.

Driver/handler update app, showing 6 category tiles.

Step-by-step tutorial

https://scribehow.com/embed/Add_a_New_Category_on_CareTags_Dashboard__1ASAXf5PRiicm2R-34x8GA?skipIntro=true&removeLogo=true&as=scrollable